NordVPN is one of the most well known VPN companies in 2020 and part of the reason they are so well known is because of their account cancel policy. NordVPN makes it easy to cancel your account and they often times make it easy to get a refund if you believe that you deserve it. They value their customers and their public relations so in our experience they always try to treat their customers right. We have loved working with NordVPN but you believe you would like to switch to a different company we will help you know how to cancel NordVPN.
Before we jump into our guide, if you are looking into trying a new VPN company we highly recommend you check out PureVPN. They have years of experience offering high quality services to their huge customer base. We have had a great experience working with them and we believe you will love working with them!
Step-By-Step How To Cancel NordVPN
NordVPN makes it easy to cancel your account and they even offer 30 days to give you the chance to ask for a refund. The cancelation process is easy and you don’t have to worry about a long back and forth process.
Sign Into Your Account
The first step to canceling your account is to sign into your account using your email and password information. This will be the email and password that you used to create your account.
Cancel Automatic Payments
Once you are signed into your account, you will be able to click on the “My Account” section in the top right corner. Once you are in the accounts section you can scroll down to the bottom of the page where it will say “cancel automatic payments. You will click that button.
Once you have clicked the cancel payments button you will be asked if you are sure this is what you want to do. They will offer to keep your payments, you want to confirm that you would like to cancel the payments.
Reach Out To Customer Service
Once you have confirmed that you would like to cancel your account you won’t be billed again. It is important to understand that you have canceled billing and you will have to reach out to the customer service department to get your 30 day refund. It is simple to do, you can utilize their customer chat support feature. They will ask you what reason you are contacting them and all you have to do is ask them for a refund. They may ask a few questions but was easy for us to get a refund.
Wait For Your Refund
Once you have completed talking with the NordVPN customer support team you will be able to get your refund after a few days. It typically takes roughly 1 – 3 business days to get your complete refund.
Once you get your refund from NordVPN you won’t have to worry about anything else. You are officially out of contract and won’t be charge anymore.